At Xavier Pens, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make a purchase.
1. Information We Collect
We may collect personal information such as your name, address, phone number, and email address when you place an order or contact us. This information is necessary to process your order and provide customer support.
2. How We Use Your Information
We use the information we collect to:
Process and deliver your orders
Provide customer service and respond to your inquiries
Send updates related to your orders
Improve our services and website
We do not share, sell, or rent your personal information to third parties for marketing purposes.
3. Payment Information
We currently accept Cash on Delivery (COD) only. We do not collect or store any credit/debit card or banking information.
4. Data Security
We take appropriate measures to safeguard your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights and Opt-Out
You have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your data
Opt out of any future communications
To opt out or exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
6. Changes to This Policy
We reserve the right to update this privacy policy at any time.
If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at [email protected].